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Service providers

Service providers

Tue, 15 Jan 2008

Inuk Monitoring Nodes

In order to help in providing a quality service to its customers and to help diagnose problems, Inuk can provide customers with a monitoring node. This is a custom-built monitoring node that reports back on the status and quality of various services as seen at the customer site, allowing Inuk to see at a glance how our users are seeing the service.

This requires that you install a piece of hardware at your site, and this page is to give you some information on that hardware and what services and access the monitoring node needs so that you can correctly asses the work required to install it.

Physical Information

The monitoring node is a half-depth 1U server designed to fit into a standard 19" rack. The node requires power at 240V AC and normally has two 10/100/1000 ethernet network interfaces either set up so that one interface is on the network which requires monitoring and one is on a management network which allows Inuk engineers to access the node remotely, or configured such that the internal interface can be accessed directly by Inuk engineers. In either case, the node should be placed within the network such that it's access to the service is representative of a client.

Network information

Prior to installing the node, you will need to provide appropriate network information to Inuk so that we may configure the server. Obviously, each customer will need to look at the design of their own network to ascertain how best to place the node and Inuk can help guide you at this stage. However, it should be noted that the management interface will need two IPs - the monitoring node is equipped with IPMI and the management IPs will be allocated to the operating system and the IPMI subsystem respectively.

In terms of security, the nodes are a minimal Unix installation, with typically only ssh listening on the management interface. All of the monitoring software is custom-written by Inuk. Should you have any specific security concerns, please contact us and we'll do our best to help.

Further information

For more information, please contact your account manager or pass your query through the usual support channels.



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